Terms of Service

These Terms form an agreement between you and the operator of KleemAI (“KleemAI”, “we”, “us”, or “our”). By creating an account, purchasing or activating a plan, accepting a workspace initial access, or using the service, you agree to these Terms.

You must be at least 18 years old and legally able to enter this agreement. If you use KleemAI for a company or other organization, you confirm that you have authority to bind it.

Provide accurate account information and protect your password, email account, authentication factors, repository credentials, and connected services. You are responsible for activity performed through your account unless you promptly report unauthorized access.

A KleemAI account is personal unless a written business agreement says otherwise. Do not sell, lend, sublicense, or share access in a way that bypasses plan limits or third-party provider rules.

KleemAI provides access to coding-agent workflows and related tools. Features may include workspace provisioning, AI-assisted planning and coding, file operations, command execution, previews, downloads, and integrations. Image and video features may be marked as coming soon and are not promised until released.

Some functions are delivered through independent providers, including OpenAI/Codex, Anthropic/Claude, GitHub, cloud hosts, databases, and sandbox providers. Their availability, model behavior, limits, and separate terms can affect the service. KleemAI is not OpenAI, Anthropic, or GitHub and does not control their platforms.

A plan may include a defined number of email allocations, activations, reactivations, or other Kleem entitlements. You may only enter email addresses you own or are authorized to provision. Each address must be unique where the product requires uniqueness.

Initial access and removals can be processed automatically. An activation may invite a replacement address and remove the previously provisioned member from the relevant third-party workspace. A reactivation may resend initial access and is subject to the displayed per-account limit and cooldown. Provider-side usage limits are separate and are not refreshed, expanded, or guaranteed by KleemAI.

Provisioning is complete only when the relevant provider accepts and processes it. We may pause or retry automation to protect accounts, respect rate limits, or respond to provider changes.

As between you and KleemAI, you retain your rights in the prompts, files, repositories, uploads, and other material you submit. You grant us a limited license to host, process, transmit, and modify that content only as needed to operate, secure, support, and improve the service.

Subject to applicable law and third-party terms, you own output generated for you. AI output may be inaccurate, insecure, incomplete, non-unique, or unsuitable. You must review, test, license-check, and secure output before production use or consequential decisions.

• Do not submit confidential or regulated data unless the selected service and your agreement expressly support it.
• Do not rely on output as legal, medical, financial, employment, safety, or other professional advice.
• You remain responsible for deployed code, published content, and actions you approve.

Payment obligations begin only when paid checkout is enabled and you complete a purchase. Prices, taxes, billing intervals, included entitlements, and renewal terms will be shown before payment. If a plan is recurring, it renews for the displayed interval until cancelled before the next billing date.

If payment fails or a subscription ends, we may stop new provisioning and restrict paid features while preserving account data for a reasonable period. Refunds and cancellations are governed by our Refund and Cancellation Policy and any mandatory consumer law.

You must follow our Acceptable Use Policy, applicable law, and the rules of connected providers. We may rate-limit, suspend, or terminate access when reasonably necessary to prevent abuse, protect users or providers, investigate security incidents, comply with law, or enforce these Terms.

We will ordinarily provide notice and a chance to remedy where appropriate, but may act immediately when delay could create harm, fraud, compromise, or legal exposure.

The service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not promise uninterrupted availability, error-free output, a particular model, guaranteed provider capacity, or that generated work will meet every requirement.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded, including mandatory consumer protections.

To the maximum extent permitted by law, KleemAI is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages; loss of data, business, goodwill, or opportunity; or losses caused by third-party services, user-approved actions, or unreviewed AI output.

Where liability cannot be excluded, our aggregate liability relating to the service will not exceed the amount you paid KleemAI for the affected service during the three months before the event giving rise to the claim. This limit does not apply where prohibited by law.

You may stop using the service at any time. We may update these Terms for product, legal, security, or operational reasons. Material changes will be presented through the service or another reasonable channel and will apply prospectively.

These Terms are governed by the laws of India, without overriding any mandatory rights that apply where you live. Courts of competent jurisdiction in India will handle disputes unless applicable law requires another forum. Contact us first so we can try to resolve the issue informally.